Probably the most important on the list, the expertise and experience of an MSP can help leverage your technology. They have a team of professionals trained in the latest technologies and can provide the best solutions to meet your unique IT needs. 

MSPs can also provide strategic guidance and advice to help you make informed technology decisions. They can help identify areas where technology can be leveraged to gain a competitive advantage and stay ahead. 

Do you have an IT staff that manages your IT environment? Or do you have an IT consultant that just comes in and fixes problems?  

According to Whitley, a larger MSP can come in at any of those situations once you recognize that the support you’re getting is not sufficient or not working for you anymore. And most of the time, that is driven by growth. 

You may have been at a certain size when you hired your existing MSP or IT personnel, but now you have significantly grown in numbers, pushing for a more mature system and processes. Due to this change, it has become impossible for them to support your business. Your IT consultant may also no longer be responsive to your IT needs.   

More info: What is an Intrusion Prevention System (IPS)