Thank you for choosing to be part of the Zomi Community Network (Zomi.Net). We strive to provide the best experience for our users. However, we understand that there may be situations where you may need to request a refund. Please review our refund policy below:
Membership Subscriptions Zomi Community Network offers membership subscriptions with various benefits and features. If you choose to cancel your membership subscription within 48 hours of the initial purchase, you may request a refund for the subscription fee. Refunds will be issued using the original payment method and will be processed within 7-10 business days.
Virtual Goods Zomi Community Network may offer virtual goods, such as in-app purchases, for purchase within the platform. These virtual goods are non-refundable and non-transferable. Once a virtual good has been purchased, it cannot be returned, exchanged, or refunded.
Donations If you choose to make a donation toZomi Community Network, it is non-refundable. Donations are considered voluntary contributions and are not eligible for refunds.
Refund Requests To request a refund, please contact our customer support team at [insert contact information]. Refund requests must be made within 48 hours of the initial purchase for membership subscriptions. Please provide the necessary information, including your name, email address, and transaction details, to facilitate the refund process.
ExceptionsZomi Community Network reserves the right to refuse refunds in certain situations, including but not limited to:
We value your satisfaction and will work diligently to resolve any issues or concerns you may have. If you have any questions or require further clarification on our refund policy, please contact our customer support team at admin[at]zomi.net
Cancellation of subscription or Membership at the Network can be done from within the member profile link after logging in at the network.